Privacy Policy

Effective Date: April 23, 2026

At Pergo Centro (“Company,” “we,” “us,” or “our”), we operate with a straightforward principle: collect only the information we need, use it responsibly, and protect it at all costs.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit www.pergocentro.com (the “Website”) or interact with us.

1. How We Collect Your Personal Information

We collect personal information through:

• Website forms (contact forms, quote requests, dealer applications)

• Phone, email, and direct communications

• SMS/text message opt-ins

• Cookies, tracking technologies, and analytics platforms

• Third-party integrations (CRM systems, chat tools, and marketing platforms)

2. What Personal Information We Collect

We may collect the following information:

• Name

• Email address

• Phone number

• Company name

• Business or mailing address

• Project details

• IP address and device/browser information

• Communication preferences

We collect only the information necessary to provide our services.

3. How We Use Your Personal Information

We use your information to:

• Respond to inquiries and provide quotes

• Schedule appointments and consultations

• Provide updates on projects, orders, and services

• Support dealer onboarding and customer service

• Improve website performance and user experience

• Send relevant email and SMS communications (with your consent)

• Maintain business records and internal operations

• Prevent fraud and unauthorized activity

• Comply with legal obligations

4. How and Why We Share Information

We do not sell your personal information.

We may share your information with:

• Service providers (CRM, website hosting, analytics, and communication platforms)

• Authorized dealers or business partners when necessary to fulfill your request

• Legal authorities when required by law

All service providers and partners are expected to maintain strict confidentiality.

Mobile opt-in information, SMS consent, and phone numbers collected for SMS communications will never be shared or sold to third parties or affiliates for marketing purposes.

5. SMS/Text Messaging Communications

If you provide your mobile phone number and opt in, you consent to receive SMS messages from Pergo Centro related to:

• Inquiries

• Quotes

• Orders

• Appointment scheduling

• Project updates

• Customer support

Please note:

• Message frequency may vary.

• Message and data rates may apply.

You may opt out at any time by replying STOP or request assistance by replying HELP.

Your phone number and SMS consent will never be shared or sold to third parties or affiliates for marketing purposes.

SMS Messaging Disclosures

Opt-In Message

Thank you for opting into SMS messages from Pergo Centro. To opt out at any time, reply STOP. For assistance, reply HELP. Message and data rates may apply. Messaging frequency may vary.

Opt-Out Message

Thank you for opting out of SMS messages from Pergo Centro. You will not receive any further SMS communications. To opt back in at any time, reply START.

Help Message

Thank you for contacting Pergo Centro. For immediate assistance, please call (888) 299-7990 or visit www.pergocentro.com. Message and data rates may apply.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Analyze website traffic and visitor behavior

• Improve website functionality

• Enhance the overall user experience

You may disable cookies through your browser settings at any time.

7. Data Retention

We retain personal information only as long as necessary to:

• Fulfill legitimate business purposes

• Maintain required business records

• Comply with legal obligations

When information is no longer needed, it is securely deleted or anonymized.

8. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information.

While no method of transmission or storage is completely secure, we continuously monitor and improve our security practices.

9. Your Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have the right to:

• Request access to your personal information

• Request deletion of your personal information

• Request correction of inaccurate information

• Limit the use of certain personal information

To exercise your rights, please contact us using the information below.

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Pergo Centro

Website: www.pergocentro.com

Email: support@pergocentro.com

Phone: (888) 299-7990