Privacy Policy
Effective Date: April 15, 2026
At Pergo Centro (“Company,” “we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.pergocentro.com (the “Website”), or interact with us.
By using our Website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Personal Information You Voluntarily Provide
When you:
- Fill out a contact form
- Request a quote
- Apply to become a dealer
- Subscribe to updates
- Contact us by phone, email, or chat
We may collect:
- Name
- Email address
- Phone number
- Company name
- Business address
- Project details
- Any other information you choose to provide
B. Automatically Collected Information
When you visit our Website, we may automatically collect:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Date/time of visit
- Referring website
- General geographic location
C. Cookies and Tracking Technologies
We may use:
- Cookies
- Pixels
- Analytics tools (such as Google Analytics)
- Chat widgets and live support tools
These help us:
- Improve Website performance
- Understand visitor behavior
- Personalize your experience
- Improve customer support
You can disable cookies through your browser settings, but some Website features may not function properly.
2. How We Use Your Information
We use your information to:
- Respond to inquiries and quote requests
- Provide product information and support
- Process dealer applications
- Improve our products and services
- Send updates, promotions, and marketing communications
- Schedule consultations or site visits
- Improve Website functionality and user experience
- Protect against fraud, abuse, or unauthorized access
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information.
We may share your information with:
- Trusted service providers (website hosting, CRM, email systems, payment processors)
- Authorized dealers, installers, or service partners when needed to fulfill your request
- Marketing and analytics providers
- Legal authorities when required by law
- Successors in the event of a merger, sale, or business transfer
All third parties are expected to protect your information appropriately.
4. Data Security
We implement commercially reasonable safeguards to protect your information. However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.
5. Your Choices
You may:
- Opt out of marketing emails by using the unsubscribe link
- Contact us to update or correct your information
- Request deletion of your personal information where legally applicable
- Disable cookies in your browser
6. SMS/Text Messaging Communications
If you provide your mobile phone number to Pergo Centro, you consent to receive text messages related to your inquiries, quotes, orders, scheduling, project updates, and customer support. Message frequency may vary. Message and data rates may apply based on your mobile carrier plan.
You may opt out of receiving text messages at any time by replying STOP. For help, reply HELP or contact us at support@pergocentro.com or (888) 299-7990.
We do not sell or share your mobile information with third parties for their marketing purposes.
7. California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information we collect
- The right to request deletion of personal information
- The right to correct inaccurate information
- The right to opt out of certain data sharing (if applicable)
To exercise your rights, contact us using the information below.
8. International Visitors
Our Website is operated in the United States. If you access the Website from outside the U.S., your information may be transferred to and processed in the United States.
9. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices or content.
10. Children’s Privacy
Our Website is not intended for children under 13, and we do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
12. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact:
Pergo Centro
Website: www.pergocentro.com
Email: support@pergocentro.com
Phone: (888) 299-7990